PATIENT PREPARATION
Prepare a dated diagnosis summary, recent consultation notes, test reports, pathology findings where relevant, imaging reports and original DICOM files, previous operation or discharge reports, and a list of medicines and allergies. The receiving department may request additional documents; send only what it needs.
Ask the receiving hospital which language and format it accepts before paying for translation. Keep original records and clearly match each translation to its dated source. Avoid translating clinical conclusions yourself or substituting phone screenshots for diagnostic imaging files.
First confirm the intended recipient, the purpose, which records are necessary and an agreed private transmission method. This website does not offer public medical-record uploads. For the first email, describe the specialty, country, approximate dates and contact preference without attaching a passport, full insurance policy or complete medical history.
Zoying provides coordination and information. The hospital decides diagnosis, treatment, acceptance and clinical fees. Hospital availability and policy conditions must be confirmed for your own case.
Editorial review: 13 October 2026. Policy dates and item-specific sources are shown in the relevant sections. This is preparation information, not personalised medical advice.The website does not have a portal for uploading patient medical records. When additional information is needed, please first explain the purpose and recipient, and then the staff will confirm the method of provision with you.
Zoying provides medical resource information, medical coordination and non-medical support; medical evaluation, diagnosis and treatment are the responsibility of the receiving hospital and licensed physicians.
Hospital ratings and accreditation references
